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Course Content
Module 3: ENGAGE CRM PLATFORM
The Engage CRM Platform module aims to provide comprehensive training on using the Engage CRM system effectively. This module is essential for agents to manage their client relationships, organize activities, and streamline their workflow. It consists of four lessons, each focusing on different aspects of the Engage CRM platform.
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ADVANCED AGENT TRAINING
About Lesson

This lesson provides an overview of managing direct team members and recruits within the Engage CRM platform. Topics include:

  • Adding Team Members: How to add new team members to the platform and assign roles and permissions.
  • Tracking Team Performance: Monitoring the performance and activities of team members, including sales and recruitment metrics.
  • Communication Tools: Utilizing Engage CRM’s communication tools to collaborate with team members and recruits.
  • Training and Onboarding: Resources and best practices for training new recruits and onboarding them onto the Engage CRM platform.
  • Reporting and Analytics: Generating reports to analyze team performance and make data-driven decisions to improve productivity and success rates.